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TestimonialsDon’t just take our word for it! Read what our customers have to say about Robocom’s supply chain execution, warehouse management, inventory management, and other supply chain management solutions. "As a third party warehouse service provider, our customers expect from us a high degree excellence and quality in our services which were becoming harder and harder to achieve as our customer base grew. We spent the better part of two years looking for a Warehouse Management System and speaking to the "top" brands currently available on the market…We had decided that 'standard' RIMS® warehouse management software from Robocom was the right choice for our Company. The results of implementation and integration have been overwhelming, and we never expected such impressive productivity increases both on direct and indirect labor - 100% on direct labor, and over 300% on indirect labor. Better still, inventory accuracy has increased to 99.9% since Implementation. Overall, RIMS® has allowed us to provide world-class services to even our most demanding customers, with all information available at the touch of a button. We now have the ability to compete even against the larger players in the market, thanks to RIMS®. Great Job! Great Software!" "In 2002, Uponor, one of the world's leading suppliers of housing and environmental technology, decided to enhance their current IT infrastructure. As part of this decision, the number of RIMS® users within the current operation was doubled. The project itself involves taking advantage of new RIMS® 4.3 functionality and the introduction of RF equipment. This will allow us to improve efficiency at the Nastola plant, eliminate errors and further increase customer satisfaction. Robocom's product in Finland serves as part of a Nordic MFG/PRO solution." "Congratulations!" "I expected Robocom to succeed in Oregon just as you have in Pennsylvania. What Mr. Pharo says in the October 8th press release is true. Robocom is a true team member.
" "Robocom is a 'team member', not just another 3rd party software vendor. Other vendors should take note! Kudos to the entire Robocom team." "...Robocom's Inventory Management System (RIMS®) has set the infrastructure for the future and will position the PLCB to take advantage of rapid advancements in technology. RIMS® has provided us with real time inventory and has improved our accuracy from 99.95% to 99.99%, which has allowed Kane to have tremendous flexibility in running the distribution center. The system allowed us to go from selecting individual orders to flexible zone picking and has given us a more comprehensive system for tracking productivity. It has also allowed a simplified cycle count program that has led to a higher degree for inventory accuracy. RIMS® has improved our distribution center from a manual operation to a very logical and sophisticated system, which has improved overall productivity, inventory accuracy, and space utilization." "The accuracy level of the system is proven month in and month out . . . That has been a big benefit which is saving us the equivalent of two hourly workers, or $50,000-$75,000 in manpower on inventory alone. RIMS has absolutely helped us improve our profitability, just in the control of inventory loss." "I just want to say a few words about support that the helpdesk team has offered my company... The helpdesk group support has been superb in all areas: technical knowledge, timeliness and follow up. Two thumbs up for the helpdesk group." "Our recent RIMS® upgrade has been a tremendous success. With very thorough planning and testing, the cutover involved very little interruption to our daily operation. Our operators enjoy utilizing the new version." "OLCC went live with RIMS® in 10 weeks, and we accepted the system just 16 weeks after signing the contract. We knew we had to make it work. There was no margin for error. The implementation was essentially seamless to outside observers." "Robocom offers us the desired combination of a proven, cost effective and flexible WMS software solution and a knowledgeable, professional, forthright staff. Robocom offers practical advice on how best to utilize their standard RIMS® software to achieve the desired result. Equally important to us is Robocom's focus on the impact of RIMS® on our user community. We are confident that our choice to use RIMS® will result in significant benefits for the FAA and ultimately the flying public." "The Pennsylvania Liquor Control Board (PLCB) contracted with RSI to install RIMS® at its three contractor operated distribution centers. Our first installation is now complete and has provided the PLCB with its highest store order fill rates and order shipment accuracy in recent history. We look forward to completing the installation of RIMS across our entire network of distribution centers so we can realize the benefits of RIMS® statewide." "Since implementing RIMS we have never had to use a manual process. We would never go back!" "We have been growing 25-35 percent per year over the last four years. We could never have achieved this kind of expansion without RIMS." "Over the past six years [since implementing RIMS] we have added very few additional full-time jobs, but we have brought in $120 million of new business . . . These efficiencies have really given us the ability to take advantage of new opportunities and expand our business." "Without RIMS we wouldn.t be here today . . . It is like going from driving a Fiat 126 to driving a Formula 1 car." "Today we are shipping in one week what we used to do in one month, and we are accomplishing this with fewer people." "We have been able to essentially eliminate an entire shift since using RIMS . . . When I first arrived at Pero we had a shipping department of 50 people. Since implementing RIMS, I run the department with under 20 people. The cost savings in manpower alone has been tremendous." "We literally could not have continued to grow our business and bring in other divisions without this system from Robocom . . . Prior to RIMS we shipped 25,000 lines a month on average. . . and did about $190 million in business. Today we are in the neighborhood of around 48,000 lines and we are doing about $310 million in business." | |||||
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