Voice Picking

Robocom proudly introduces the first Voice Picking system designed specifically for use with RIMS and ROC. Optimizing case picking and eaches/broken case picking, our voice system, ROC Talk, fully integrates with our RIMS and ROC Enterprise warehouse management solutions. This integration provides seamless interaction between radio frequency (RF) functions and voice picking.

Users who have implemented voice technology in their distribution centers are reporting strong and quantifiable benefits. Previously considered an expensive technology, with only the largest picking operations achieving an acceptable return on investment, Robocom's ROC Talk significantly reduces the overall cost of implementation. ROC Talk allows voice technology to move into the mainstream and become a best practice for top-flight warehousing operations.

Voice systems reduce labor costs, the major expense factor in the warehouse. They improve accuracy and productivity, leading directly to better operating margins. Productivity is so high with voice technology that case picking can become a major competitive advantage for your operation.

Cost Benefits

ROC Talk allows pickers to work hands free, which means accuracy is significantly higher than picking with paper and productivity is greater than with either paper or RF and bar codes. Voice technology users report accuracy as high as you can achieve with RF and bar codes—99.98 percent or higher—and productivity gains of 15 to 25 percent! Training times for new employees are significantly shorter than with any other picking method, and new employees come up to standard performance times faster with voice picking. The voice recognition software is embedded in our warehouse management system, ROC Enterprise, causing the cost of implementation and support to be minimized with impressive payback. One more way Robocom helps improve your bottom line.

Flexible

Robocom designed ROC Talk specifically for businesses such as food and beverage distribution. ROC Talk provides more flexibility right out of the box than most voice systems, allowing for immediate implementation with new customers. ROC Talk also feeds transaction data into our industry-leading billing engine, capturing the data necessary to invoice customers for case and broken case picking transactions.

Voice technology works best for standard weight items, where individual case weights and case serial numbers are not recorded during picking. ROC Talk allows you to separate catch weight and case serial tracked items into one or more separate pick zones and pick just those items with RF terminals, scanning the necessary case labels. ROC easily handles merging items picked with RF into the same shipment as items picked with voice, giving you the flexibility to maximize pick productivity and accuracy.

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